We carefully do our best to process and ship your order as soon as possible. Every working day at 08.00 the orders go out to the customers.
In our experience, most packages can then be delivered within 3 business days, but we cannot guarantee this. Remember that most postal and parcel services do not deliver on weekends and holidays.
Once your order has shipped, we will provide you with a tracking number that you can use to keep track of your order. This way you can track the package and know when the order is ready for you or will be delivered.
It may happen that certain items are out of stock, or that they are delivered directly through the supplier or through another partnership. In these cases, the delivery of your order may take a little longer. Should the order be delayed, we will send you an email notification (note: depending on your settings, these emails may end up in your spam mailbox).
Longer delivery time around holidays such as Black Friday, Sinterklaas and Christmas!
Note : We know from experience that the Post Office is always very busy in the period around Black Friday, Sinterklaas and Christmas. In these periods - and around holidays such as Easter and Pentecost, there will probably be a longer delivery time on your order. So keep that in mind when ordering!
You always get a Track and Trace link when you order from us, so you can keep an eye on your package. You can find updates on the expected delivery time on the DPD site.